Terms and Conditions LV88 —
Complete Platform Usage Guide

01 Acceptance of Terms and Conditions

Welcome to LV88, a trusted and recognised online gambling platform in Malaysia. This Terms and Conditions document constitutes a legally binding agreement between you (hereinafter referred to as "Member") and LV88 (hereinafter referred to as "Platform" or "We").

By registering an account, accessing the website, or using any services provided by LV88, you hereby acknowledge that you have read, understood and agreed to be bound by all terms, conditions, policies and guidelines contained in this document, including our Privacy Policy and Responsible Gaming Policy which form part of this agreement.

If you do not agree with any part of these Terms and Conditions, please discontinue use of the platform LV88 immediately. Continued use of this platform following any amendment to these Terms and Conditions constitutes your acceptance of those amendments.

02 Eligibility & Account Registration

To register and use the services LV88, you must meet all of the following eligibility requirements at all times while using the platform:

• You at least 18 years of age or the legal age under the laws of your jurisdiction of residence, whichever is higher.
• You are an individual acting in your own personal capacity and not as an agent or representative of any third party.
• You are not on any list of individuals prohibited from gambling activities by any relevant authority.
• You understand that online gambling activities may be regulated or restricted in the country or territory where you reside, and you are solely responsible for complying with applicable local laws.
• You are not registering from a territory or country that has been restricted by LV88 based on licensing or legal compliance requirements.

LV88 reserves the right to request proof of age and identity from any member at any time. Failure to provide the required documentation within the specified timeframe may result in account suspension or closure and freezing of associated funds until the verification process is complete.

03 User Account Management

During the registration process at LV88, you are required to provide accurate, complete and up-to-date information. You agree to promptly update your personal information should any changes occur. LV88 shall not be liable for any losses arising from inaccurate or outdated information you have provided.

You are fully responsible for:

• Keeping your account username and password confidential.
• Ensuring that no other party uses your account without authorization.
• All activity that occurs within your account, whether carried out by you or by another person.
• Notify LV88 immediately if you suspect any unauthorised use of your account or other security breach.

LV88 will never ask for your password via email, text message or any other communication channel. Be cautious of phishing attempts impersonating LV88. If you receive any suspicious communication claiming to be from us, please contact our support team immediately for verification.

04 Deposit & Payment Methods

LV88 supports a variety of safe and convenient deposit methods for the convenience of Malaysia members. Funds deposited into your account may only be used for gambling purposes on the platform LV88 and does not accrue any interest.

Accepted deposit methods at LV88 including:

• Online bank transfer — Maybank2u, CIMB Clicks, Public Bank, RHB Now, Hong Leong Connect and other major Malaysian banks.
• Digital Wallet — Touch 'n Go eWallet, GrabPay, ShopeePay and other supported e-wallet platforms.
• Instant Payment via Malaysia's FPX (Financial Process Exchange) system.

All deposits are processed instantly and funds will be credited to your account in a short time. LV88 does not charge any processing fees for standard deposits. The minimum deposit limit is MYR 10 and maximum limits depend on your payment method and account level.

05 Fund Withdrawal

Member LV88 may withdraw funds from their account at any time, subject to the following conditions being fully met:

• Account identity verification (KYC) has been completed and approved by the LV88.
• No active bonus is currently in the process of meeting the required wagering conditions.
• Account is not under suspension or investigation status.
• The selected withdrawal method must match the original deposit method for anti-money laundering compliance purposes.

All withdrawal requests are processed by the LV88 within the specified processing hours. Standard withdrawals are typically completed within a short timeframe, while large withdrawals may require slightly longer processing time for additional verification purposes.

The minimum withdrawal limit is MYR 30 per transaction. Daily and monthly withdrawal limits depend on your membership level — VIP members enjoy higher withdrawal limits and priority processing.

06 Bonuses, Promotions & Special Offers

LV88 offers a variety of attractive bonuses and promotions to its members from time to time. All bonuses and promotions are subject to specific terms and wagering requirements, which will be clearly stated in the details of each respective promotion.

General terms applicable to all bonuses LV88:

• The welcome bonus may only be claimed once per member, per household, per IP address, and per device.
• Bonus value cannot be withdrawn directly — only winnings generated after meeting the wagering requirements may be withdrawn.
• The maximum wager limit when using a bonus is MYR 10 per round/wager unless otherwise stated in the relevant promotion's terms.
• Certain games may contribute differently or not at all toward bonus wagering requirements.
• All bonuses have a set validity period. Unused bonuses or unmet wagering requirements within the validity period will be automatically forfeited.
• LV88 reserves the right to modify, suspend or terminate any promotion at any time without prior notice in cases of fraud or abuse.

07 Game Rules

All games available at LV88 — including video slots, Live Casino, table games and Sports Betting — are subject to their own specific rules set by the respective game providers. Members are responsible for understanding and complying with the rules of each game before playing.

General principles applicable to all games at LV88:

• The outcome of all games is determined by a certified random number generator (RNG) that is regularly audited by independent bodies to ensure fair play.
• Live Casino games feature real dealers and physical equipment that can be monitored via high-quality live video streams.
• LV88 is not responsible for any game interruptions caused by technical issues on the player's end, such as internet connection disruptions or device failure.
• Should any technical error occur during an active game, the LV88 reserves the right to void the round in question and return the wager to the member's account balance.
• Confirmed and accepted wagers are final and cannot be cancelled by the member.

08 Prohibited Conduct

To ensure a fair and safe gaming experience for all members, LV88 strictly prohibits the following conduct on our platform:

• Using automation software, bots, scripts, or any technological tools to automate gameplay or account activity.
• Collaborating or colluding with other players to manipulate game outcomes or the bonus system.
• Depositing or withdrawing funds from illegal sources or for money laundering purposes.
• Giving or selling your account LV88 to any other party.
• Using any technical method to exploit bugs or vulnerabilities in the game software.
• Spreading false or misleading information about LV88 to other members or the general public.
• Engaging in any activity that violates applicable laws or the rights of third parties.

LV88 uses a sophisticated fraud detection system that operates in real time. Any suspicious activity will be investigated promptly and appropriate action will be taken, including account suspension and freezing of funds while the investigation is conducted.

09 Privacy & Data Protection

Protecting your personal data is our top priority LV88. Our platform uses 256-bit SSL encryption technology to protect all personal and financial information you provide to us.

By using the LV88, you agree that we may collect, process and use your personal data for the following purposes:

• Management and maintenance of your account.
• Processing the financial transactions you carry out.
• Identity verification and compliance with KYC/AML (Anti-Money Laundering) requirements.
• Improvement of platform services and user experience.
• Account-related communications, promotions and platform updates (subject to your communication preferences).

LV88 will not sell or share your personal data with third parties for marketing purposes without your explicit consent. For more information on how we manage your data, please refer to Privacy Policy our full

10 Liability Limit

To the extent permitted by applicable law, LV88 and its affiliates, directors, employees and agents shall not be liable for any indirect, consequential, special or punitive losses arising from or in connection with the use of or inability to use our platform.

LV88 makes no warranties or representations that:

• The platform will always be available, uninterrupted, and error-free at all times.
• Technical faults will be rectified within a specified timeframe.
• Servers that keep the platform free from viruses or other harmful components.

In all circumstances, the maximum liability of LV88 to you shall not exceed the amount you deposited into your account in the 30 days preceding the claim. You use the platform LV88 at your own risk.

11 Responsible Gaming

LV88 takes its commitment to responsible gaming very seriously. We believe that gambling should be an enjoyable form of entertainment and not a source of financial stress or personal problems for anyone.

Self-control tools provided by LV88 to all members:

• Deposit Limit — Set daily, weekly or monthly deposit limits to control your gaming spending.
• Loss Limit — Set a maximum loss limit you are willing to sustain within a given period.
• Play Time Limit — Set session time limits to maintain a healthy balance in your life.
• Self-Break — Take a break from the platform for a period of your choosing — from 24 hours to several weeks.
• Self-Exclusion — The option to self-exclude from the platform entirely for a longer period if needed.

All these tools are accessible via your account settings and take effect immediately upon activation. For more information, visit the Responsible Gaming us.

12 Amendments to Terms and Conditions

LV88 reserves the right to amend, update or replace any part of these Terms and Conditions at any time at our sole discretion. Significant amendments will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, except in emergency situations or legal compliance requirements that necessitate immediate changes.

It is your responsibility to review these Terms and Conditions from time to time to ensure you are always aware of the latest version. The "Last Updated" date displayed at the top of this document will always reflect the date of the most recent revision.

Continued use of the platform LV88 after any amendment takes effect constitutes your acceptance of the amended Terms and Conditions. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining balance before the amendment's effective date.

13 Applicable Law & Dispute Resolution

These Terms and Conditions and all matters relating to the use of the platform LV88 governed and interpreted in accordance with the laws applicable in our licensing jurisdiction. Any disputes arising in connection with these Terms and Conditions or use of the platform will be resolved through the established process.

Before initiating any legal action, the member agrees to:

• Contacting the customer support team LV88 first in an attempt to resolve the dispute internally.
• Providing reasonable time (not less than 30 days) to LV88 to investigate and respond to the complaint in question.
• Providing all relevant documentation and evidence to facilitate the investigation process.

LV88 is committed to resolving all disputes fairly, transparently and within a reasonable timeframe. Member satisfaction and trust are our top priority in every situation.